Frequently Asked Questions
Find answers to common questions about our jewellery and services
Are your pearls and gemstones authentic?
Yes, all our pearls and gemstones are 100% authentic and come with a certificate of authenticity to ensure quality and origin.
Do you offer customization for jewellery designs?
Absolutely. We specialize in bespoke jewellery. You can consult with our designers to create a unique piece tailored to your preferences.
How should I care for my pearl jewellery?
Pearls are organic gems. We recommend wiping them with a soft cloth after wear and keeping them away from perfumes, hairsprays, and harsh chemicals.
Is your gold hallmarked?
Yes, all our gold jewellery is BIS Hallmarked, ensuring the purity and fineness of the metal.
Do you provide international shipping?
Yes, we ship our exquisite collections globally via secure and insured international courier partners.
Can I resize a ring after purchase?
Most of our rings can be resized. Please contact our support team to check the feasibility based on the specific design.